About HOUSE STEEL FRAME

At House Steel Frame, we provide custom steel framing solutions for residential and commercial projects across Australia. Our durable, precision-engineered frames ensure long-lasting performance and structural integrity, tailored to each project's unique needs.

About HOUSE STEEL FRAME

Privacy Policy

House Steel Frame is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://housesteelframe.com.au or submit information through our online forms.

By accessing this website or submitting information through our forms, you consent to the collection and handling of your personal information in accordance with this Privacy Policy.

Information We Collect

We collect personal and project-related information only when it is voluntarily provided through our website forms.

Contact Form

When you submit a contact enquiry, we may collect:

Name
Email address
Subject
Message

Request a Quote Form

When you submit a quote request, we may collect:

Name
Email address
Phone number
Project type (Residential, Commercial, Industrial)
Project location
Project details (including any plans or sketches you choose to provide)
Uploaded documents (optional)
Desired completion date

Providing personal information is voluntary; however, failure to provide required information may limit our ability to respond to your enquiry or provide a quote.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Pages visited
Date and time of access

This information is collected for website administration, analytics, security, and performance improvement purposes only and does not identify you personally.

How We Use Your Information

We collect and use your information to:

Respond to enquiries and quote requests
Prepare project estimates and proposals
Communicate with you regarding your project
Maintain internal records
Improve our services and website functionality

We do not sell, rent, or trade your personal information to third parties.

Disclosure of Information

We may disclose your personal information only where necessary to:

Service providers who assist us with website hosting, email communications, analytics, or business operations
Comply with legal obligations or regulatory requirements

Any third-party service providers engaged are required to handle personal information securely and only for authorised purposes.

Security

We are committed to ensuring that your personal information is secure. Reasonable physical, electronic, and managerial safeguards are implemented to protect personal information from unauthorised access, misuse, loss, or disclosure.

While we take reasonable steps to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.

Cookies

Our website may use cookies to analyse website traffic and enhance user experience.

Cookies allow us to understand which pages are most useful and help us improve our website. Cookies do not provide us with access to your computer or any personal information other than what you voluntarily share.

You may choose to accept or decline cookies through your browser settings. Disabling cookies may limit certain website features.

Links to External Websites

Our website may include links to third-party websites. Once you leave our site, we have no control over the privacy practices or content of external websites.

We recommend reviewing the privacy policies of any third-party sites you visit.